This Refund & Cancellation Policy governs subscriptions and payments made for services on Rydrex Cloud. By subscribing to any plan, you agree to the terms described below.
Rydrex Cloud operates on a subscription-based pricing model. Plans may include monthly, yearly, or custom enterprise subscriptions.
Payments may be processed through third-party payment gateways. By completing a payment, users agree to the terms of the respective gateway in addition to this policy.
Refund requests may be considered within 7 days of the initial subscription payment, provided that:
The following are strictly non-refundable under all circumstances:
Users may cancel their subscription at any time through their account dashboard or by contacting support. Upon cancellation:
Some subscription plans may renew automatically at the end of each billing cycle.
Users are solely responsible for cancelling their subscription before the renewal date if they do not wish to continue the service. Rydrex is not liable for charges incurred due to failure to cancel before renewal.
Rydrex reserves the right to suspend or terminate accounts for any of the following:
For refund or cancellation requests, please reach out to our support team directly.